Frequently Asked Questions
Everything you need to know about shopping with ATG Equipment.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Does my equipment come with a warranty?
Yes, all ATG Equipment products come with a standard 1-year manufacturer warranty that covers defects in materials and workmanship under normal use.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer bulk or corporate discounts?
Yes, we offer specialized pricing for bulk orders and corporate accounts. Please reach out to our sales department via the contact form for a custom quote.